Augusta VAH Federal Credit Union in Charlie Norwood VAMC, 1st, 1 Freedom Way

Customer Reviews about Augusta VAH Federal Credit Union:

• ★ ★ ★ ★ ★
  Very nice staff!!! Awesome customer service and they all have a smile on there faces when I walk into this branch... Very Professional!!!!
  By Maurice Carpenter, September 10, 2017
• ★ ★ ★ ★ ★
  Great people that work there,always willing to help.
  By Arthur Ivey, March 02, 2017
• ★ ☆ ☆ ☆ ☆
  Called about my online banking and Deloris could care less. All she said was just print my info off and show it to the people who had questions about it. She never once asked or offered her assistance in helping me with my situation. The VA credit union is not like it use to be.
  By Key Hawes, January 18, 2017
• ★ ☆ ☆ ☆ ☆
  We have a loan through this credit union. They are based out of Augusta, GA and they do not accept loan payments over the phone. There is no way to deposit a check without walking into the bank and there is no way to make any other form of payment other than a transfer from our savings to the loan. So needless to say, I have to mail a payment or walk into the branch. I personally like instant confirmation of my payments, so mailing a payment is not one of my favorite things to do. We are no longer in Augusta so walking into the branch just is not an option. Lucy is very kind, but not very helpful when it comes to questions. It's frustrating enough having to pay bills, but dealing with someone that doesn't understand what you are asking and having to call back multiple times, then wait for someone to call you back and getting a response of, "just play around with the website and see if you can figure it out," is definitely not someone I want to be in business with. I will be leaving this credit union as soon as possible.
  By Stevie Smith, November 08, 2016

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About Augusta VAH Federal Credit Union in Augusta